An Introduction to ITIL Management

The Information Technology Infrastructure Library (ITIL) is a framework of best practices for the management of IT services, helping companies to maintain a high standard of IT management and respond to technical problems quickly and effectively. Anyone in a business can educate themselves on ITIL and qualify for advancing levels of certification until they gain the knowledge required to implement ITIL in a real life framework. Find out more about ITIL management in this infographic.